Delivery information

We are official stockists of all the brands we sell, as such, all orders are sent with all the relevant branded packaging.

Due to the current situation with Covid 19 we advise that deliveries could take a day or two longer to arrive with you than usual. We are still dispatching deliveries on time but have noticed a number of delays in royal mail’s service.

All orders come with full tracking – details will be emailed to you once your order has been dispatched. 

Free Standard Delivery

  • Dispatched with Royal Mail Tracked48.
  • Delivery within 2-6 working days.
  • Select ‘FREE Standard Delivery’ when ordering on-line.
  • Orders placed before 1pm will be dispatched the same day (Monday-Friday).

Express Delivery 

  • Dispatched with Royal Mail Tracked24.
  • Express Delivery is £2.00 and delivered within 1-2 working days.
  • Select ‘Express Delivery’ when ordering online.
  • Orders placed before 1pm will be dispatched the same day (Monday-Friday).

Next Day Delivery 

  • Dispatched with Royal Mail Special Delivery.
  • Next Day Delivery is £6.50 and is guaranteed to arrive by 1pm on the next working day. (Due to Covid-19 now guaranteed to arrive by 9pm)
  • Select ‘Next Day Delivery’ when ordering online.
  • Orders placed before 1pm will be dispatched the same day (Monday-Friday). If ordered on Friday your order will arrive by the following Monday.

Saturday Delivery

(Available for orders placed before 1pm on Fridays.)

  • Dispatched with Royal Mail Special Delivery Saturday Guaranteed.
  • Saturday delivery is £12 for all orders.
  • Select ‘Saturday UK Delivery’ when ordering online.
  • Orders placed after 1pm on Friday are unable to be processed for Saturday delivery.

Click & Collect from our store in Stamford

  • Click & Collect Orders will usually be available 3 hours after placing the order. You will receive an email when it is ready to collect. 
  • Free on all orders.
  • Orders can be collected at any time while the store is open.
  • Please bring proof of order confirmation.

Unfortunately, at present we do not deliver outside of the UK.

Very occasionally, we may have to e-mail you subsequently if an issue arises with your order, but we will do this as soon as possible.

Unforeseen circumstances such as adverse weather conditions or strikes can delay delivery services. We hope that you appreciate that this is outside the control of RUBIROX and we will do our best to forewarn of any such problems.

Please note that once Royal Mail has taken your package, it is up to Royal Mail to guarantee they fulfill their service obligations.

In the unlikely event that your order is lost in the post we will of course be more than happy to help. Please allow 14 working days for delivery for all domestic (UK) services listed above, if you have still not received your delivery then please do not hesitate to contact us at [email protected] or call us on 01780 755996.